Policies
Returns & refunds
Plain-language terms for shopping with Unity Ride Hub.
Last updated November 10, 2026
30-day window
You can return any part within 30 days of the delivery date shown in tracking. We know car parts need to be tried in the car, so test-fitting is fine: slide the gap filler in, stretch the wheel cover on, lay the seat cover over the bench. It just needs to come back clean, undamaged and with its parts and packaging.
How to start a return
Email [email protected] with your order number and the part you are returning. Tell us whether you want a refund or an exchange for a different size or color. We reply within one business day with the return address and instructions.
Return shipping costs
If we sent the wrong item or it arrived faulty, return shipping is on us and we will email a prepaid label. For fit or change-of-mind returns, you cover return shipping, or we can provide a prepaid label and deduct $6.95 from your refund.
Refunds
Once the return reaches us we inspect it within 3 business days and refund the original payment method. Original shipping charges are refunded only when the return is due to our error. Your bank or card issuer may take a few extra days to post the credit.
Exchanges
Need a different wheel cover size or shade size? We will ship the replacement as soon as your return is scanned by the carrier, so you are not waiting on the full round trip.
What we cannot accept
We cannot accept parts that show wear from regular use, have been cut or altered, or are visibly soiled (for example, a trash can that has held trash or a bench cover with pet hair). Items returned after 30 days are not eligible unless they are covered by the damaged-item terms in our shipping policy.